Shipping & Return Policy

Shipping Policy

Do we ship worldwide, and how much does it cost?

Yes — Macaje ships worldwide. Exact shipping costs are calculated at checkout based on your destination; use the shipping calculator in your cart to check before you buy.

Delivery times:

USA & Canada: 7–14 business days
Europe: 8–16 business days

Processing time: Orders are processed within 2–4 business days before shipping.

Tracking: You'll receive a tracking number by email once your order ships. If tracking isn't working, contact us and we'll sort it out.

Returns Policy

You have 30 days from delivery to request a return. We aim to process all returns within 14 business days (up to 30 during peak periods). Questions? Email contact@macaje.net — see our Money-Back Guarantee for full refund terms.